2009/05/09

Ten Potential Opportunities in a Time of Crisis

There’s no doubt that these are trying times – and very few doubts that they will continue to be so for the foreseeable future as the real consequences of the biggest financial crisis since the Wall Street Crash play out across a wounded global economy.

But at the same time in this case the hoary cliché about clouds and silver linings is true: the financial turmoil has thrown up opportunities for shared services organizations which, if seized, could greatly strengthen their value-propositions both during and after the recovery period. Not every SSO will be able to take advantage of all these opportunities – and not even the most committed optimist would maintain that there won’t be casualties among SSOs in the near future – but making the most of even one of the following ten upsides to the current downturn could be the difference between sinking and swimming.

1. Expanding talent pool
Lay-offs -  both in SSOs themselves and in businesses generally – have already begun and are inevitably going to soar as time goes by. This has a host of negative consequences – but for those SSOs in a position to take on extra staff (especially at a senior level) this is an incredible opportunity to secure an advance in the war for talent. Qualified, experienced shared services practitioners – and other high-talent professionals with relevant transferable skills – will be pouring onto the market looking for work: this is your chance to pick them up before the competition does.

2. Lower salary expectations 
Similarly – and as a direct result of the aforementioned glut of talent – the excess of supply in a low-demand space will have a pronounced impact on compensation levels. Even top talent will be wary about being overly demanding in wage negotiations when they know there’s a long line of other people waiting to take any position they can get. This might not seem like a positive for those out of work – but for SSOs looking to keep down costs it’s a cast-iron boon.

3. Declining land/construction/material values 
This crisis began in the real estate sector and the impact there has already been dramatic – but it’s good news for any SSO (or any company looking to launch shared services) seeking a greenfield site for a new center. Once-prohibitive real estate and construction costs are dropping day by day (and will do as the construction sector continues to cannibalize in panic). Many, if not most, organizations will be putting big projects like this on hold; those that don’t will find the conditions for cost-effecive construction will be as attractive as they’ve been in a long, long time.

4. Better deals from vendors/suppliers 
It’s certainly not just shared services that’ll feel the pinch; everyone bar the very luckiest is going to have to tighten their belts and up their game. For providers in  increasingly crowded markets like IT, and suppliers in pretty much every sector, this will mean increasing competitiveness any way they can – and where better to start than at the bottom line, making prices and fees more attractive to the cash-strapped buy-side.

5. Greater senior-level buy-in (and hence more robust mandate) 
Some SSOs are lucky enough to have the full support of the biggest players in their companies; others aren’t so fortunate. “Lack of senior sponsorship” is certainly one of the most commonly heard lamentations in shared services; another one is “resistance from business units”. now though, with the pressure on boards to slash costs and increase competitiveness by any means necessary, shared services’ mandate has never been stronger – and woe betide any BU that attempts to obstruct the process. After all, there’s always room in the talent pool for anyone going off-message…

6. Added value: cashflow 
Cash has always been king; now it’s pretty much emperor and high priest to boot. Every last penny will count as banks turn off the credit taps and the economy squeals. So who better to maximise limited capital resources than shared services? Squeeze another couple of thousand here, another few mil here, out of order-to-cash and P2P processes globally and shared services’ seat at the top table will never have been as well merited (nor, hopefully, so well rewarded).

7. Added value: reporting
It might not seem that crucial right now, but the ability of an organization to rapidly and accurately report data has never been so important – and will continue to grow in importance over the next months and years. Up-to-the-minute reports from an SSO – especially one utilizing a successful advanced Business Process Management system – will help a business immeasurably when it comes to negotiating with no-doubt-miserly lending institutions - as well as when trying to head off hostile acquisition attempts.

8. Added value: compliance 
A whole new industry sprang up after the introduction of Sarbanes-Oxley – and that weighty Act is a veritable molehill when set against the mountain of regulation which is bound to loom up once the crisis passes. Shared service organizations which have already established and developed compliance units will have a crucial head-start as businesses scramble to conform to what might be extremely tough legislation across the West. Those that haven’t yet will be well-placed to take on board the responsibility – leaders can point to existing and successful compliance functions in SSOs around the world to hammer home the point.

9. Added value: M&A
We’ve seen some huge M&A deals announced in the financial sector already; if the crunch bites as deeply as it might, this will be replicated in pretty much every industry out there. Once again, SSOs can come into their own here: not only is there the mass of back-office processes, systems etc to integrate, but some shared services already take an active role in companies’ M&A activities in terms of real estate, HR and countless other different aspects of merging and acquiring. The opportunity is there for those that don’t already to jump on the bandwagon.

10. Breathing space
The spectre of outsourcing hangs over a great many SSOs and some, no doubt, will fall under the shadow. But ironically this current credit and cash crisis may be a lifesaver for some. Some companies which prior to the crisis were contemplating major outsourcing deals might now be put off by the initial expenditure required: if only for a while, outsourcing could go on the back-burner while more immediate savings are found. This could give under-fire SSOs just enough time to demonstrate some of the aforementioned value-add strategies. For some it will be too late – but for a few others this really could mean the difference between life and death.

Article Source: http://www.articlesbase.com/outsourcing-articles/ten-potential-opportunities-in-a-time-of-crisis-615354.html

2009/05/08

Financial Crisis – How to Handle Your Money in Latest Financial Crisis

Latest financial crisis is an unpleasant event for global economic activity. However history is full of financial crisis and economic turmoil. The main question in a financial crisis is how to handle our money in such an economic slowdown with prudence, care and effectiveness. In the following lines we present some money ideas.


Buyer’s power is our first concept. Do the words bargains, deals, discounts, offer seem familiar to you? Buyer’s power is the ability a buyer or consumer has in terms of determining the final price of any product or service. Fixed prices are put aside in any financial crisis and the idea of bargain becomes a natural habit. In an era of financial trouble with liquidity constraints where cash is the king any smart business owner will be more than happy if you give a great incentive to pay for cash in exchange of a severe discount. And by cash we do not mean payment via credit card but simply payment with notes. The concept of buyer’s power is often associated only with seasonal offers such as Christmas. This is a mistake simply because you just have to do one thing, which is ask for a discount or bargain-shopping in everyday life from cheap goods to more expensive products. A classical example is the offers that almost all auto-makers are doing. If they can make you a brave discount of a couple of thousands dollars even without asking for it, then don’t you think that at your local mall any store will be willing to save you some money shopping or buy more goods with the same amount of money? Try it and ask for discounts daily. With this practice you will save a few or more money depending on your personal shopping style.

Personal finance is very important especially in modern times where financial needs, styles and habits are changing. The main cause of this recent financial crisis was the broken link between risk management and anticipated or expected return. Inadequate supervising measures caused a domino of economic slowdown in global economies. So an education about personal finance is crucial and could be accompanied with prioritizing needs from absolute necessary to possibly lavish ones. A priority list that has all our income sources and not only our current but also the possible expenses is very practical when a decision on how to spend our limited is reached. The happy even of a child birth in following month could possibly postpone definitely the new car purchase. A conservative approach in spending money is most appropriate in this money and business crisis underlined by the fact that we do not know and cannot guess the duration of the economic slowdown. Loans can be renegotiated with financial institutions as lower interest rates make money cheaper and if you can afford to prepay in advance any business or mortgage loan then a great boost in liquidity constraint can happen. It is now the time to fix your personal finance balance sheet removing troubled assets and placing more efficient money making sources.

Investing in latest days seems like a bad joke to many people. But investing is different than speculation. Most investment opportunities appear in extreme times where fear, anxiety and despair are intense like the last few months. Many stocks have lost a significant percentage of their values and seem real bargains at current levels. But investing simply because cheap is attractive is not enough. Investing is not simple. And often cheap gets cheaper. Instead of investing blindly and speculating on assumptions that a 5 dollar stock that has lost almost 90% of its value must be cheap although it could go to 2 dollars in a matter of weeks or days and then be a really bargain try to educate yourself and read behind the lines, the boring balance sheet and financial reports of companies that have strong cash flow. We mentioned before that cash is king. Same rule applies to stock investing. Companies with solid balance sheet and low or moderate debt with sustainable cash flow will be able to survive the financial restriction. When people prioritize and restructure their spending lifestyle what are safe companies and not safe bets because a bet is mere speculation. Have the odds with your favor. Picking tops or bottoms is very dangerous but defining an investment plan with quality versus quantity orientation and with a time horizon of a couple of years does not seem totally out of date or irrational. Make a detailed research and analysis. One last thought. Companies on front page of magazines may not be a good example of buying prospects because many people will push artificially their stock prices up. And one fundamental investment rule is buy low and sell high. Differentiate yourself from the speculators herd.

Latest financial crisis as it seems is severe and will be present for an unknown time. Best practice to face it is to educate ourselves and think for practical ideas outside the box.